Patient information
Frequently Asked Questions
Answers to common questions about skin, hair, and cosmetic care.
Why am I getting acne as an adult?
Adult-onset acne is increasingly common and often presents differently from teenage acne, typically along the jawline and chin, with different contributing factors like hormonal patterns. It's treated with an approach suited to this pattern rather than a teenage-acne regimen.
Does diet affect acne?
Diet can play a role for some people, though it varies individually and is rarely the sole cause. It's worth discussing at your evaluation alongside the other factors -- hormonal, skincare-related, and genetic -- that more commonly drive acne.
How long does it take for acne treatment to work?
Most regimens need six to eight weeks of consistent use before real improvement is visible. This timeline is set clearly upfront so an effective treatment isn't abandoned too early.
Does picking at acne cause scarring?
Yes, picking or squeezing acne lesions significantly increases the risk of permanent scarring. Addressing active acne promptly with proper treatment is the best way to reduce that risk in the first place.
What's the best treatment for my acne scars?
It depends on your specific scar type -- icepick, boxcar, or rolling -- since each responds differently to available treatments like chemical peels and microneedling. An accurate classification of your scarring at evaluation guides which treatment or combination is likely to help most.
Can acne scars be completely removed?
Acne scar treatments improve the appearance and texture of scarring, often meaningfully, but complete removal isn't a realistic claim for established scarring. We discuss what's achievable for your specific scar type honestly at your evaluation.
How many sessions are needed to treat acne scars?
Scar treatment is a gradual process typically requiring a course of several sessions spaced weeks apart, rather than a single procedure. The exact number depends on your scar type and depth, assessed at your evaluation.
What causes alopecia areata?
Alopecia areata is an autoimmune condition in which the immune system mistakenly attacks hair follicles, causing sudden, well-defined patches of hair loss. It's somewhat more common in people with a personal or family history of other autoimmune conditions, though having it doesn't mean you'll develop those conditions.
Can children get alopecia areata?
Yes, alopecia areata can affect children as well as adults. For children, topical treatments are often used instead of injections, and the evaluation and support approach is adapted to be age-appropriate and less intimidating.
Can alopecia areata come back after treatment?
Yes, it can recur, sometimes in new areas, over months or years -- this is a recognized part of the condition's unpredictable course rather than a sign that earlier treatment failed. Some patients need periodic treatment for recurring patches over time.
Will hair grow back after alopecia areata?
It varies -- some patches regrow spontaneously without treatment, others respond well to treatment such as intralesional steroid injections, and the course can genuinely differ between individuals. We discuss your specific pattern honestly at your evaluation rather than offering a single predicted outcome.
What results can I realistically expect from anti-ageing treatment?
Anti-ageing treatment manages and slows visible signs of ageing -- it doesn't stop or reverse the ageing process itself. We build plans around realistic, meaningful improvement in the specific concerns that matter to you, communicated honestly rather than promised as a complete transformation.
Do I need procedures, or is skincare enough?
A well-structured skincare routine is the foundation most other treatment builds on, and for some concerns it may be sufficient on its own. Procedures like peels, Botox, or fillers are added based on which specific signs of ageing are present and bothering you.
When should I start anti-ageing treatment?
Early intervention -- often starting with a good skincare routine and sun protection -- tends to be more effective and lower-intensity than addressing more established changes later. There's no single universal starting age; it depends on what you're noticing and your goals.
Will my child outgrow atopic dermatitis?
Many children see their atopic dermatitis improve substantially or resolve as they get older, though the timeline varies considerably and some pattern of sensitivity often persists into adulthood for some children. We focus on practical, sustained control of flares in the meantime rather than predicting a specific age.
What daily routine helps manage my child's eczema?
A consistent, realistic moisturizing routine is the cornerstone of long-term management. We work out a routine with you that's genuinely sustainable for daily life, since a routine that's medically ideal but impractical to maintain doesn't help.
Is my child's eczema linked to a food allergy?
Atopic dermatitis is frequently linked to a personal or family history of other atopic conditions like asthma or hay fever, and food can be a trigger for some children. We work through your child's specific history to identify relevant triggers at evaluation.
Do birthmarks fade on their own?
Many birthmarks fade or resolve on their own over months to a few years without any treatment. Whether this applies to your child's specific birthmark depends on its type, which we identify at evaluation.
What are the different types of birthmarks?
Birthmarks generally fall into two categories: vascular birthmarks (such as salmon patches and infantile haemangiomas) and pigmented birthmarks (such as congenital moles and Mongolian spots). Each has a different natural course, which we explain at your child's evaluation.
When should I be concerned about my child's birthmark?
Rapid growth, ulceration, bleeding, or a birthmark near a sensitive structure like the eye or airway are reasons to seek a prompt evaluation rather than waiting for a routine visit.
What age should I start getting Botox?
There's no fixed age -- it depends on your specific expression lines, goals, and what you're hoping to address. We discuss this individually at your consultation rather than recommending a universal starting age.
How long does Botox last?
Effects typically build over the days following treatment and gradually fade over several months. Many patients choose to maintain results with periodic sessions rather than treating it as a one-time procedure.
Will Botox make my face look frozen or unnatural?
Looking overdone is almost always a function of dosing and technique rather than the treatment itself. Our approach favors conservative, individualized dosing aimed at softening lines while preserving natural facial movement and expression.
Is Botox safe?
Botox is a well-established treatment with a long safety record when administered by trained practitioners at appropriate doses. We review your medical history at consultation to confirm suitability before proceeding.
How much downtime is there after a chemical peel?
Superficial peels typically have little to no visible downtime, making them easy to fit into a regular routine. Medium-depth peels require a short recovery period, which we explain clearly based on the specific peel selected for you.
How many chemical peel sessions will I need?
Meaningful, visible improvement typically comes from a planned course of several sessions rather than a single peel. We lay out a realistic course plan at your consultation based on your skin type and specific goal.
Are chemical peels safe for all skin types?
Peel selection depends heavily on skin type -- the wrong peel type or strength can worsen pigmentation, particularly in melasma-prone or naturally darker skin. This is assessed carefully at your evaluation before any peel is chosen.
What causes dandruff?
Most dandruff is linked to Malassezia yeast naturally present on the scalp, though seborrheic dermatitis, fungal overgrowth, or occasionally scalp psoriasis can also present as flaking. It is not caused by poor hygiene, a common misconception.
Why isn't anti-dandruff shampoo working for me?
This is usually explained by an incorrect underlying diagnosis, incorrect usage (not leaving the shampoo on long enough or using it frequently enough), or a coexisting condition like seborrheic dermatitis or scalp psoriasis that needs separate treatment. An evaluation identifies which applies to you.
How is dandruff different from a dry scalp?
Dandruff is usually driven by Malassezia yeast overgrowth or an underlying condition like seborrheic dermatitis, often with oilier, larger flakes -- while a dry scalp produces smaller, drier flakes from lack of moisture. They're treated differently, which is why an evaluation helps before choosing a product.
How important is moisturizing for eczema?
Very -- a consistent moisturizing routine using the right type of emollient does much of the long-term work in preventing flares between active treatment periods. We spend real time helping you build a routine that's realistic to maintain daily.
What triggers eczema flares?
Common triggers include specific allergens, irritants like certain soaps or detergents, weather changes, and stress. Identifying your specific triggers is a key part of your evaluation, since avoiding them reduces how often flares occur.
How is eczema different from just dry skin?
Eczema (dermatitis) involves inflammation, itching, and often a recurring pattern linked to specific triggers, allergens, or a personal history of atopic conditions -- not just a lack of moisture. Plain dry skin usually improves with moisturizer alone, while eczema typically needs a more structured treatment approach.
Why is hair loss in women different from male pattern hair loss?
Hair loss in women more often shows up as diffuse thinning or a widening centre part rather than a receding hairline, and it's commonly linked to hormonal shifts, thyroid dysfunction, PCOS, iron deficiency, or postpartum changes -- a broader range of possible causes than typical male pattern hair loss, which is why a thorough evaluation matters.
Can PCOS cause hair loss?
Yes, PCOS is a recognized hormonal cause of hair thinning in women, often alongside other symptoms. Blood investigations can help confirm this connection, and treatment typically involves managing the underlying hormonal factor alongside any topical hair treatment.
Is postpartum hair loss normal?
Yes -- noticeable shedding a few months after childbirth (postpartum telogen effluvium) is a normal, temporary hormonal response, and it typically improves on its own within several months without specific treatment, though it can feel alarming while it's happening.
What are the treatment options for female hair loss?
Treatment depends on the underlying cause -- correcting a hormonal, thyroid, or nutritional factor where one is identified, alongside evidence-based topical therapy for female pattern hair loss. The right combination is determined after your evaluation, not applied generically.
How long do dermal fillers last?
Effects are temporary and gradually diminish over months to a year or more depending on the area treated and product used. Many patients maintain results with periodic touch-up sessions.
Will fillers look natural?
Our approach favors conservative, natural-looking results, particularly in areas like lips and cheeks that are most prone to looking overdone. We'd rather under-treat on a first visit and build gradually than risk a result that doesn't look like you.
Are dermal fillers safe?
Fillers are generally safe when administered by trained practitioners using appropriate technique, particularly in sensitive areas like the under-eyes where correct technique matters most. We review your medical history and goals carefully before treatment.
What's the difference between fillers and Botox?
Botox relaxes muscle activity to soften expression lines, while fillers add volume directly to address hollowing or enhance contour. They address different concerns and are sometimes used together depending on your goals.
Is there a minimum age for a hair transplant?
There's no fixed universal age, but candidacy depends more on whether your hair loss pattern has stabilized than on age alone. In younger patients with early, still-progressing hair loss, medical therapy is often recommended first to stabilize loss before considering surgery, so results remain proportionate as the pattern continues to evolve.
Is there a limit to how many grafts can be taken from the donor area?
Yes. The donor area has a finite, genetically determined supply of permanent hair, and overharvesting it to chase a higher graft count can permanently reduce density there and limit options if a second session is ever needed later. Graft planning is done conservatively around your actual donor supply rather than a target number.
How many grafts will I need for a hair transplant?
The number of grafts needed depends on the extent of your hair loss, the density of your donor area, and the coverage you're hoping to achieve. This is estimated during your evaluation based on a physical examination of your scalp -- not a number quoted before we've actually assessed your donor supply and area of thinning.
Is the procedure painful, and what's the recovery like?
The procedure is performed under local anaesthesia, so it's not painful during the process itself, though the scalp may feel tender for a few days afterward. Most patients return to non-strenuous activity within a few days and can resume exercise within a couple of weeks, following specific post-operative care instructions.
Is a hair transplant permanent?
Transplanted hair is taken from an area genetically resistant to hair loss, so it generally continues to grow long-term once it establishes. It's worth noting that native hair elsewhere on the scalp can continue to thin with age, which is factored into hairline design and planning during your evaluation.
When will I see results after a hair transplant?
Transplanted grafts typically shed within the first few weeks -- this is normal and expected, not a sign of failure. New growth usually begins around three to four months after the procedure, with density improving steadily over the following months. Final results are generally assessed at twelve to fourteen months, once growth has fully matured.
Will the hair transplant leave a visible scar?
FUE extracts individual follicles rather than a strip of scalp, leaving only tiny, dot-like marks in the donor area rather than a linear scar. This generally allows for shorter haircuts in the donor area without visible scarring, once healed.
Are fungal skin infections contagious?
Yes, fungal skin infections like ringworm and athlete's foot can spread through direct contact or shared items such as towels and footwear. Avoiding sharing these items during an active infection helps prevent spread to others.
How long does fungal infection treatment take?
Topical treatment typically runs for several weeks, and it's important to continue for the full prescribed duration even after the visible rash clears -- stopping early is the leading cause of apparent recurrence.
Why does my fungal infection keep coming back?
The most common reason is stopping treatment too early once visible symptoms improve, while the fungus is still present at a lower level, or reinfection from an untreated source like footwear or bedding. Completing the full prescribed treatment duration is the single most important step in preventing this.
What causes hair loss?
Hair loss has several possible causes, including genetic pattern hair loss, nutritional deficiencies, thyroid or hormonal imbalances, stress-related shedding, and certain scalp conditions. The right treatment depends on identifying which of these is driving your specific case, which is why an evaluation matters more than a generic hair-fall product.
How much hair loss is normal?
Losing around 50 to 100 hairs a day is considered normal as part of the natural hair growth cycle. Noticeably increased shedding, thinning density, or a receding pattern beyond this is worth an evaluation to identify the cause.
Is hair loss reversible?
It depends on the cause. Hair loss from a temporary factor -- like stress, illness, or a nutritional deficiency -- often improves once the underlying issue is addressed. Genetic pattern hair loss is more often managed and slowed rather than fully reversed, though early treatment can meaningfully support existing thinning hair.
When should I see a doctor about hair loss?
It's worth an evaluation as soon as you notice a consistent pattern of increased shedding, thinning, or a receding hairline -- earlier evaluation generally gives treatment more to work with, particularly for genetic pattern hair loss, which is easier to slow early than to reverse later.
How can I prevent ingrown nails?
Trimming nails straight across rather than curved, avoiding overly tight footwear, and addressing early signs promptly all help prevent ingrown nails. Recurrent cases may benefit from a minor in-clinic procedure to reduce the risk of it happening again.
How many laser hair reduction sessions will I need?
Most patients need a course of multiple sessions spaced several weeks apart, timed to the hair growth cycle, since only actively growing follicles are affected by each session. We lay out a realistic session count at your consultation.
Is laser hair reduction painful?
Most patients describe a mild, brief discomfort during treatment rather than significant pain. Sensitivity can vary by treatment area, which we discuss at your consultation.
Is laser hair reduction permanent?
We use the term "reduction," not "removal," deliberately -- it significantly reduces hair density and slows regrowth over a full course, and many patients see long-lasting results, but it isn't a guaranteed permanent removal of all hair for everyone.
Does laser hair reduction work on all skin tones?
It works best on darker, coarser hair and is less effective on very light, fine, or grey hair regardless of skin tone. We assess your specific hair and skin type at consultation to determine appropriate settings and realistic expectations.
What causes melasma?
Melasma is driven by a combination of genetic susceptibility, hormonal factors -- which is why it's common during pregnancy or with hormonal medications -- and sun or visible light exposure, which makes it more stubborn and recurrence-prone than most other pigmentation.
Is melasma permanent?
Melasma responds to treatment, often significantly, but it's prone to recurrence, particularly with sun exposure, pregnancy, or hormonal changes. We treat it as a manageable, chronic condition rather than promising a one-time permanent cure.
Is melasma related to pregnancy?
Yes, hormonal changes during pregnancy are a well-recognized trigger for melasma, sometimes called the "mask of pregnancy." It often persists after delivery and benefits from evaluation and a sustained management plan.
Does melasma come back after treatment?
It can, particularly with sun exposure, pregnancy, or hormonal changes. Many patients need periodic maintenance treatment over the years rather than a single resolved course, which we explain clearly at your first visit.
Does mole removal leave a scar?
Minor scarring is possible with any surgical removal, though technique and aftercare minimize this. We discuss the likely cosmetic outcome for your specific mole's size and location before proceeding.
When should I worry about a mole?
The recognized warning signs are asymmetry, an irregular border, multiple or uneven colors, a diameter larger than a pencil eraser, and any recent evolution in size, shape, or color. Any mole showing these features deserves a prompt evaluation.
What's the difference between molluscum and warts?
Both are common viral skin infections in children but are caused by different viruses and have a distinct appearance. Molluscum typically presents as small, smooth, pearly bumps, while warts tend to be rougher in texture -- we identify which your child has at evaluation.
Can psoriasis affect the nails?
Yes, nail psoriasis can cause pitting, thickening, or separation from the nail bed, sometimes resembling a fungal infection. Treatment is coordinated with managing psoriasis overall, since treating the nail in isolation tends to be less effective.
How long does nail fungus treatment take?
Nail treatment takes patience -- fingernails take months and toenails can take the better part of a year to grow out fully clear, even with effective treatment, since nail growth itself is slow. This timeline is explained clearly upfront so progress is judged accurately.
What age range do you see for pediatric dermatology?
We see patients from infancy through the teenage years. Treatment and communication are adapted to your child's specific age and comfort level throughout.
What are the most common skin conditions in children?
Common conditions include atopic dermatitis (eczema), birthmarks, viral skin infections like molluscum and warts, and acne in older children and teenagers. Each is evaluated and managed with an age-appropriate approach.
When should I take my child to see a dermatologist?
Any persistent rash, unusual growth, or skin condition that isn't improving with basic home care is worth an evaluation, especially if it's affecting your child's comfort, sleep, or daily activities.
What causes skin pigmentation?
Pigmentation can result from sun exposure, healing after acne or another skin injury, or hormonal factors as in melasma. Each type responds differently to treatment, so identifying the specific cause matters more than the product used.
How long does it take for pigmentation to fade?
Post-inflammatory pigmentation from acne or an injury often fades on its own over several months, though treatment can speed this along. Melasma tends to be more persistent and typically needs sustained, ongoing management rather than a fixed timeline.
Why is sun protection so important for pigmentation?
UV exposure actively worsens nearly all forms of pigmentation and can undo months of treatment progress. A properly explained, realistic sun protection routine is built into every pigmentation treatment plan, not treated as optional.
Can psoriasis be cured?
Psoriasis is a long-term, relapsing-remitting condition, and current treatment focuses on sustained, long-term control rather than a permanent cure. Most patients do well with a management plan that controls flares and keeps the condition manageable over years.
What causes psoriasis?
Psoriasis is a chronic autoimmune condition that causes skin cells to build up rapidly, forming thick, red, scaly patches. Common trigger factors include stress, infection, and certain medications, though the underlying cause is autoimmune rather than external.
Is psoriasis contagious?
No, psoriasis is not contagious. It's a chronic autoimmune condition, not an infection, and cannot be spread through contact with someone who has it.
Can psoriasis cause joint pain?
Yes, psoriatic arthritis can accompany skin psoriasis, causing joint pain, stiffness, or swelling. We specifically ask about these symptoms at your evaluation, since it needs to be identified and managed separately if present.
What are common triggers for skin allergies?
Common triggers include cosmetics, fragrances, jewellery (particularly nickel), certain fabrics, and plants. The reaction pattern and location often give useful clues about the likely category of trigger during your evaluation.
What is patch testing and do I need it?
Patch testing applies small amounts of common allergens to the skin to identify your specific trigger with more certainty than guesswork. It's recommended when a contact allergy is suspected but the exact cause isn't obvious from history and examination alone.
Is a skin allergy the same as eczema?
Not exactly -- a skin allergy (contact dermatitis) is triggered by a specific substance you've touched, while atopic eczema is typically an ongoing internal pattern linked to personal or family history. The core solution for a skin allergy is identifying and avoiding the trigger, rather than the broader management approach used for eczema.
How long do skin rejuvenation results last?
Results build gradually over a course of treatment and are best maintained with consistent skincare between sessions. We discuss a realistic timeline specific to your treatment plan at consultation.
What results should I realistically expect?
Skin rejuvenation produces genuine, visible improvement in overall skin quality for most patients, but it's a gradual process built on a course of treatment plus consistent skincare -- not a single procedure with an instant, dramatic transformation.
What is skin rejuvenation exactly?
Skin rejuvenation is a broad term for treatment aimed at improving overall skin quality -- texture, tone, radiance, and hydration -- rather than addressing one specific condition in isolation. We start with a proper assessment to determine what's actually driving your specific concern.
What causes skin tags?
Skin tags are harmless growths of skin that become more common with age, friction (such as from clothing or skin folds), and certain metabolic factors. They're not dangerous and removal is generally a matter of comfort or preference.
What's the difference between acute and chronic urticaria?
Acute urticaria lasts under six weeks and often resolves on its own or with antihistamines. Chronic urticaria lasts six weeks or more and generally needs a more structured, sustained management approach, sometimes with higher antihistamine doses under medical guidance.
What causes urticaria (hives)?
Acute urticaria is often linked to a recent infection, food, or medication, while chronic urticaria (lasting six weeks or more) frequently has no identifiable external trigger and may involve underlying autoimmune activity. Your evaluation helps distinguish which pattern applies to you.
Is urticaria always caused by a food allergy?
No -- while food can trigger acute urticaria in some cases, many episodes are linked to infections, medications, or physical factors like pressure or temperature, and chronic urticaria often has no identifiable external trigger at all.
Are viral skin infections like molluscum contagious?
Yes, they spread through direct skin contact or shared items, which is why they often appear in small clusters among children in close contact. Simple hygiene guidance helps limit spread to other areas or other children.
Can my child go to school with a viral skin infection?
In most cases, yes -- these infections are common and generally don't require keeping a child home, though covering visible lesions and following basic hygiene guidance helps limit spread to classmates. We can advise on your child's specific situation at evaluation.
Can vitiligo be cured?
There is currently no guaranteed cure, but treatment can meaningfully restore pigment in many cases, especially with early and consistent treatment. Results vary by body area, extent, and how active the condition is -- we discuss this honestly rather than promising outcomes we can't reliably deliver.
What causes vitiligo?
Vitiligo is an autoimmune condition in which the immune system targets and destroys melanocytes, the cells responsible for skin pigment, leading to depigmented patches. It occurs somewhat more often alongside other autoimmune conditions, such as thyroid disease.
What treatment options are available for vitiligo?
Options include topical therapy, most effective for limited, stable disease, and phototherapy for more extensive involvement. Cosmetic camouflage is also available for patients who want it, as a complement to medical treatment rather than a replacement.
Will vitiligo spread to other parts of my body?
It varies significantly between individuals -- some people have a few small, stable patches for years, while others experience more extensive or actively spreading depigmentation. Your evaluation assesses whether your vitiligo currently appears stable or active.
Are warts contagious?
Yes, warts are caused by a viral infection of the skin and can spread through direct contact or shared surfaces. Cryotherapy (freezing) is the typical treatment, often requiring more than one session.